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Health and Safety
Centrestage Theatre Company Health and Safety Policies
Updated 2 May, 2022

Centrestage Theatre Company

Health and Safety Policy Statement

Health and Safety is everyone’s business, and everyone is expected to share in our commitment to avoid all accidents and incidents which may cause personal injury, property damage or loss of any kind.

 Every employee, member, volunteer, hirer, contractor and all other users are expected to act safely at all times to ensure their own welfare and that of others in the venue.

It is a requirement for all venue hire that hirers have read these policies.

Centrestage Theatre Company under the Covid-19 protection framework
Updated 2 May, 2022

  • Centrestage Theatre no longer requires its visitors  to show proof of double vaccination however, some specific performances may be vaccine mandated for our immuno-compromised or vulnerable community members. Take care to read all show information when booking your tickets and if you attend a vaccine mandated show you must present a valid My Vaccine Pass from the Ministry of Health. It does not matter if this has expired, just that we see proof of vaccination.

  • We require all Centrestage Theatre Company staff, cast, crew, front of house teams and tutors to be fully vaccinated against Covid-19.

  • Where necessary, for specific performances, we may check visitors' vaccination status at the entrance to the Theatre using the My Vaccine Pass process.

  • Please note, Centrestage Theatre Company runs a Youth Theatre Company, Drama Classes and shows for and by young patrons so, at times, there will be unvaccinated visitors who are not currently eligible for the vaccine, in our venue.

  • If you are booking for a group you undertake to ensure that all eligible members of your booked party are double vaccinated and will produce evidence of that when they arrive at the Theatre for mandated performances.

  • Hirer groups must read and acknowledge this policy document and provide the Theatre with a copy of their Covid-19 protocols & policies before the commencement of any hire period in our venue.

Centrestage Theatre in Orange Light Setting as at 25/07/2022

  • Mask use is strongly encouraged in shared spaces and encouraged in classes. A surgical grade mask must be worn by all visitors or hirers when interacting with any Centrestage Theatre Company Staff or Volunteers, when moving through our venue, when accessing the bathrooms.

  • If a Centrestage Theatre Company show needs to be cancelled due to Covid-19, all ticket-holders will be contacted by email as soon as possible.

Centrestage Theatre Company Policy re Covid-19

Centrestage Theatre is an accessible and inclusive community theatre and facility that welcomes a diverse range of people of all ages and backgrounds.

Our Executive Committee have decided that the best way to ensure the safety and wellbeing of our community, our patrons, members and staff is to follow all Government requirements and guidelines. We require all eligible people who are staff, volunteers, tutors, cast or crew at the Theatre to be double vaccinated. We have weighed up the risks and benefits, taking into account that many of our younger users are under 5 and cannot currently be vaccinated.

We consider that requiring double vaccination for all our staff and volunteers will make Centrestage Theatre as safe as it can be, and keep this facility accessible for as many people as possible and help to ensure that our shows do go on.

We currently require surgical grade masks to be worn in all parts of the building wherever possible, except when eating or drinking or genuinely exempt. 

Some performances will be vaccine mandated to allow our immuno-compromised and vulnerable community members to attend.

Outside hire events must provide a copy of their Covid-19 Policy and Protocols to Theatre Management before commencement of hire period.

We will update information as we continue to follow the advice and requirements of the government, so please keep checking this website regularly as we are entering a full season of shows now for 2022.

It is still possible to hire costumes from our extensive wardrobe department, our wardrobe staff and theatre managers will be onsite most Wednesdays. Please email: for costume enquiries.

Centrestage Theatre reserves the right to reallocate pre-booked patron seats, within any performance, to ensure social distancing is achieved in line with government directives applicable at different alert levels. 

At GREEN Light: Seating will be booked as per normal in the Centrestage Theatre. The Bar will be open.

At ORANGE Light: All seats available (or as directed by Government requirements), surgical grade masks worn in shared areas and when interacting with Theatre staff or volunteers, except when eating or drinking, unless exempt. The Bar will be open.


At RED Light: All seats will be pre-spaced to ensure social distancing of 1m between booked groups. Surgical Grade Masks must be worn at all times and all areas of the venue, unless exempt. The Bar will be closed, patrons are encouraged to remain seats throughout interval to minimise traffic around the venue.

If you have an exceptional reason why you need more than two seats together, please contact the box office directly and we will try to assist you if possible.

Please read all tickets carefully as during various Covid Alert levels there may be specific doors indicated for venue entry.

Please note, there will be no door sales, all seats must be pre-booked.  



Q. Children under 12 years do not have to show a vaccination pass; how will you establish ages?

A. Government guidelines say that businesses can use their judgement about the child's age. They can ask the child their age, their date of birth or to see their school ID.

Q. I am booking tickets for others; I don't know if they have a vaccine pass.

A. If you book for others for a vaccine mandated performance, you undertake to ensure that all your guests understand that they must present a valid My Vaccine Pass to enter Centrestage Theatre. Without a pass, they cannot enter.

Q. I regularly attend Centrestage Theatre shows; must I have my pass scanned each time?

A. Yes. All patrons, even those who attend regularly, will be required to present a valid pass every time they enter if a show is vaccine mandated.

Q. I've got a non-urgent query; how should I contact you?

A. You can email us at: and we will be back in contact with you as soon as we can.

Q. Centrestage Theatre has contacted me to rebook my tickets or with my changed tickets, but I can't make any of the available dates anymore. What are my options?

A. Credits for use at another show are definitely possible. We will ensure that none of our patrons are penalised in any way, so we will work with you to find the best solution for you.

Q. Is Centrestage Theatre a  'location of interest' for Covid-19 according to the Ministry of Health?

A. No, Centrestage Theatre is not a current location of interest. To keep up to date with all current locations of interest and other Covid-19 related information, please visit the Government website. 

Q. I'm unwell but I don't think it's Covid-19; what should I do?

A. If you're feeling unwell, contact Healthline on 0800 358 5453 or talk to your GP. If you were planning to attend one of our shows, please stay home and let us know by emailing or calling our Box Office during hours on 09 426 7282. We can then arrange a rebooking for you.

Q. Is there anywhere I can go to find mental health resources during this challenging time?

A. Yes, and it is important that we look after one another - and ourselves - right now. Check out a list of resources from the Ministry of Health here.

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