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COVID-19
Centrestage Theatre Company under the Covid-19 protection framework
Updated 1 December 2021

  • Centrestage Theatre requires its visitors aged 12+ to show proof of double vaccination by presenting a valid My Vaccine Pass from the Ministry of Health.

  • We require staff, cast, crew, front of house teams and tutors to be fully vaccinated against Covid-19.

  • We will check visitors' vaccination status at the entrance to the Theatre using the My Vaccine Pass process.

  • Please note, Centrestage Theatre Company runs a Youth Theatre Company, Drama Classes and shows for and by young patrons so, at times, there will be unvaccinated visitors who are not currently eligible for the vaccine, in our venue.

  • Patronbase, our booking system, is working to integrate with the My Vaccine Pass system so patrons can upload their vaccine pass at the time of booking online. We will update information and changes to protocol as these come online.

  • If you are booking for a group you undertake to ensure that all eligible members of your booked party are double vaccinated and will produce evidence of that when they arrive at the Theatre.

 

Centrestage Theatre in Level Red

  • Anyone aged 12+ entering Centrestage Theatre must show a valid My Vaccine Pass

  •  Visitors must scan in using the QR code or complete a paper registration form.

  • Mask use is required in shared spaces and encouraged in classes.

  • Centrestage Theatre's Auditorium Capacity at Level Red is 100 Patrons plus staff. Our Cast & Crew are in a separate part of the building within their own bubble.

  • Centrestage Theatre staff will work from home, where possible, and all bookings must be made online via the website.

  • All ticket-holders for performances to be held during Level Red will be emailed an up-to-date information sheet two weeks before the performance season commences.

  • If a Centrestage Theatre Company show needs to be cancelled due to Covid-19, all ticket-holders will be contacted by email as soon as possible.

 

Centrestage Theatre Company Policy re Covid-19

Centrestage Theatre is an accessible and inclusive community theatre and facility that welcomes a diverse range of people of all ages and backgrounds.

Our Executive Committee have decided that the best way to ensure the safety and wellbeing of our community, our patrons, members and staff is to require all eligible people entering the Theatre to be double vaccinated. We have weighed up the risks and benefits, taking into account that many of our young users are under 12 and cannot currently be vaccinated.

We consider that requiring double vaccination will make Centrestage Theatre as safe as it can be, and keep this facility accessible for as many people as possible.

At this stage the Theatre will not open to the public until next year, we will update information as we continue to follow the advice and requirements of the government, so please keep checking this website regularly as we are still booking shows now for 2022.

It is still possible to hire costumes from our extensive wardrobe department, our wardrobe staff and theatre managers will be onsite most Wednesdays. Please email: manager@centrestagetheatre.co.nz for costume enquiries.

Centrestage Theatre reserves the right to reallocate pre-booked patron seats, within any performance, to ensure social distancing is achieved in line with government directives applicable at different alert levels. 

At Alert Level One/GREEN Light: Seating will be booked as per normal in the Centrestage Theatre.

At Alert Level Two/ORANGE Light: All seats available, masks worn except when eating or drinking.

 

At Alert Level Three/Four & RED Light: All seats will be pre-spaced to ensure social distancing of 1m between booked groups. Masks must be worn.

 

If you have an exceptional reason why you need more than two seats together, please contact the box office directly and we will try to assist you if possible.

Please read all tickets carefully as during various Covid Alert levels there may be specific doors indicated for venue entry.

Please note, there will be no door sales, all seats must be pre-booked.

https://covid19.govt.nz/covid-19/restrictions/auckland/  

 

IF YOU HAVE  VISITED CENTRESTAGE THEATRE IN THE LAST 2 WEEKS AND TEST POSITIVE FOR COVID-19 PLEASE CONTACT US IMMEDIATELY: manager@centrestagetheatre.co.nz

FAQs

Q. Children under 12 years do not have to show a vaccination pass; how will you establish ages?

A. Government guidelines say that businesses can use their judgement about the child's age. They can ask the child their age, their date of birth or to see their school ID.

Q. I am booking tickets for others; I don't know if they have a vaccine pass.

A. If you book for others, you undertake to ensure that all your guests understand that they must present a valid My Vaccine Pass to enter Centrestage Theatre. Without a pass, they cannot enter.

Q. I regularly attend Centrestage Theatre shows; must I have my pass scanned each time?

A. Yes. All patrons, even those who attend regularly, will be required to present a valid pass every time they enter.

Q. I've got a non-urgent query; how should I contact you?

A. You can email us at: manager@centrestagetheatre.co.nz and we will be back in contact with you as soon as we can.

Q. Centrestage Theatre has contacted me to rebook my tickets or with my changed tickets, but I can't make any of the available dates anymore. What are my options?

A. Credits for use at another show are definitely possible. We will ensure that none of our patrons are penalised in any way, so we will work with you to find the best solution for you.

Q. Is Centrestage Theatre a  'location of interest' for Covid-19 according to the Ministry of Health?

A. No, Centrestage Theatre is not a current location of interest. To keep up to date with all current locations of interest and other Covid-19 related information, please visit the Government website. 

Q. I'm unwell but I don't think it's Covid-19; what should I do?

A. If you're feeling unwell, contact Healthline on 0800 358 5453 or talk to your GP. If you were planning to attend one of our shows, please stay home and let us know by emailing manager@centrestagetheatre.co.nz or calling our Box Office during hours on 09 426 7282. We can then arrange a rebooking for you.

Q. Is there anywhere I can go to find mental health resources during this challenging time?

A. Yes, and it is important that we look after one another - and ourselves - right now. Check out a list of resources from the Ministry of Health here.

Let’s Work Together

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